Mercure Hotel Gera City, Gera

The hotel rooms were quite worn down and in need of repair, but they were very clean and comfortable. The room temperature was initially hot and then cold due to unusual heating controls. There were limited power plugs in inconvenient locations.

I had a mixed experience at this hotel. The room was large, modern, and cozy, yet the bathroom might not be ideal for elderly guests due to the bathtub shower. However, the room felt a bit outdated and had a bad smell. The service was pleasant overall, with staff willing to accommodate specific requests, though language barriers could be an issue for some. The location was convenient, close to the city center and a park for evening strolls, but the dining experience had some flaws, including issues with the coffee machine and payment practices that added unnecessary costs. The facilities were adequate, but there were some aspects that fell short of expectations.

My stay at the hotel was wonderful! The rooms were spacious, clean, and met the 4-star standard. The service was friendly and helpful, offering various amenities like dry cleaning and tours. The location was rather convenient just outside the city center and within walking distance of the train station. The dining experience was a bit disappointing, but there were some vegan dishes available. Overall, a great value for the money.

My stay at the hotel was simply fantastic! The rooms were incredibly nice, modern, and cozy, making for a perfect combination of comfort and cleanliness. The service provided by Chrestin and the team was top-notch, with every need taken care of, from ordering a delicious breakfast to arranging tours and pet amenities. The location was superb, just outside the city center and within easy reach of everything, making exploring the area a breeze. The dining options were abundant, offering a variety of delicious dishes, although slightly on the expensive side. The facilities, including dry cleaning and laundry services, were excellent and added to the overall convenience of the stay.

The hotel offers a great location within the center of Gera, with convenient access to the train station and local amenities. The rooms were clean and tidy but could benefit from some updates. The service was friendly and accommodating, with special assistance provided. However, dining options were a bit on the pricier side, and the facilities were average.

The hotel offers spacious, clean, and quiet rooms with a nice bathtub overlooking the park. The initial cold temperature and peculiar bathroom heating system with inconvenient power plug locations are minor drawbacks, but the comfortable bed enhances the stay. The service is friendly and professional, with some billing issues and a missed chance to inquire about currency conversion. The location is conveniently just outside the city center, close to public transportation and highway access, ideal for evening relaxation in the nearby park. The dining experience provides delicious meals but comes with a higher price tag. Overall, the hotel facilities are satisfactory.

I had a mixed experience at the hotel. The rooms were spacious and clean, but some aspects felt outdated. The service was friendly but had some shortcomings regarding understanding specific needs. The location was convenient and quiet, offering easy access to transportation. The dining options had both positive and negative aspects. Overall, it was decent, but improvements could be made.

I was thoroughly impressed by this hotel! The rooms are very nice and spotlessly clean, making it a great place for a short pitstop. They are spacious and clean overall. However, the initial coldness and the strange heating system in the bathroom were a bit off-putting. Also, the lack of power plugs near the desk and bed was a minor inconvenience.

The hotel offers large, modern, and cozy rooms that are clean and comfortable. The staff is very friendly and cooperative, making the stay enjoyable. The location is great, just a short walk from the train station providing easy access to beautiful cities. The dining options are good, although there was an additional cost for certain items. Overall, it's a solid choice for a stay.

The hotel is conveniently located close to the highway, offering large, modern, and cozy rooms. The spacious bathroom may be less suitable for elderly guests due to the bathtub showers. The hot water in the room was excellent, providing a comfortable stay. The service, despite an extra 5% charge without explanation, was friendly and helpful. The location is great for access to the train station and other cities, with easy car access and proximity to the Autobahn 4. Dining options were good, though minor issues with the coffee machine were noted. Overall, a good value for money stay with some minor drawbacks.